Information on Protection and Processing of Personal Data
The purpose of this information on Protection and Processing of Personal Data is to fulfill the obligation imposed by international acts on Personal Data Protection in relation to the personal data obtained by means of the website (Portal) at https://www.cgeevaluation.com, which is managed by CGE.
It is also intended to inform users in a transparent manner about the ways in which users collect the personal data collected by the CGE in relation to the use of the Portal or collected by the CGE or the personal data they have entered into the Portal, the purposes for which they are processed, their legal reasons and rights.
CGE takes the highest possible security measures in order to provide better service to its users with the purpose to ensure the collection, storage and sharing of personal data in accordance with the law and to protect its confidentiality. In order to achieve this purpose, the personal data of the users are processed in the scope and conditions described below.
The CGE may update and modify these disclosure provisions at any time through the Portal. The updates and changes made by CGE will be valid from the date of publication on the Portal.
1.1. Data Supervisor
Your personal data, in accordance with the Law on the Protection of Personal Data; will be collected and processed by CGE data supervisor within the scope explained below.
1.2. Collected Personal Data
CGE collects various static (constant) and dynamic (variable) data from the users with the following methods. The data collected by the CGE depends on the services and features users use.
Under this heading, the data processed under the services provided by the CGE and that are subject to the Personal Data Protection acts in worldwide are listed below in groups. Unless otherwise expressly stated, “personal data“ and “confidential personal data” in the context of the terms and conditions provided in this information includes the following data:
Name and Contact Information: Name, surname, mobile phone number, billing address, e-mail address, billing information, national identification number, photocopy of identity documents, and other similar documents,
Authentication Information: Users' membership information, passwords, user names, contact information, user numbers to authenticate and provide access to the their accounts,
Usage Data and Favorites: Including but not limited to data collected from your devices via various software and technological tools: your reasons for searching CGE contact numbers, audio recordings, date and time the products are used, contents, labels, categories read through the portal, entry date, web sites visited, number of pages displayed, number of visits and number of destination completions, search terms entered, categories of visited news, errors during service usage, etc.
Demographic Data: Date of birth, age, gender, marital status, educational status, occupation, interests, preferred language data,
Location Data: Includes data on users' sensitive or approximate locations. This data is used with the permission of the user and in case the user wants to utilize the content available around his/her location, and includes location data extracted from GPS data and IP and port addresses, and are used when the user wants to search for content around his or her location while using the CGE from the mobile application,
Payment Data: Data such as user invoice and payment information (name, surname, billing address, Legal Personnel ID number, tax identification number, bank account number, credit card information), invoices sent to the member and the samples of the payments received from the members, payment number, invoice number, such as invoice amount, invoice date,
Content Data: Member information, notification description, solution description, satisfaction, reason for notification, customer note, error content specified during the use of the service, similar information such as search information, search information, reason for search etc.
Questionnaires: Answers given to the surveys provided by CGE on the Portal.
Where is Personal Data Stored and Processed?
Your personal data may be stored domestically or abroad in another country where the CGE or its affiliates, subsidiaries or service providers are located, and may be processed in accordance with the purposes in this information and in proportion to these purposes.
Your personal data collected within the scope of this information will be processed in accordance with the principles contained herein and in the scope of the legislation in force in the country where the data is stored and processed and within these prescribed security measures.
1.3. The Purpose for Processing Personal Data
Your personal data will be processed in accordance with the Principles and Processing Conditions regulated by countrybased acts and for the purposes set out below:
Name and Contact Information: In-house evaluation, communication, user registration, to obtain potential user information, development of post-collaboration processes, business development, collection, promotion, analysis, complaint management, managing user satisfaction processes, marketing, advertising, research, billing, activity information, execution of operational activities, measurement of service quality, development of service quality, supervision, control, optimization, customer verification, marketing, cooperation, advertising, after-sales services, detection and prevention of fraud,
Authentication Information: User registration, problem / error reporting, control, development and execution of operational activities, development of user post processes, business development, collection, in-house evaluation, customer portfolio management, measurement of service quality, communication, optimization, audit, risk management, audit, customer verification, fraud detection and prevention,
Usage Data and Favorites: User registration, problem / error reporting, control, execution and development of operational activities, development of post-collaboration services and post-collaboration processes, business development, collection, in-house evaluation, online behavioral advertising and marketing, user portfolio management, measuring and improving service quality, communication, optimization, audit, risk management and control, promotion, analysis, areas of interest, scoring, profiling, marketing, cooperation, advertising, communication, complaint management processes, registration, problem / error reporting,
Demographic Data: Promotion, in-house evaluation, analysis, communication, development of post-cooperation processes, business development, collection, usage data and interests, favorites, marketing, cooperation, advertising, control and control, risk management, development of post-cooperation processes, business development, collection, internal evaluation, after-sales services, measuring the quality of service, development, communication, complaint management processes to carry out, execution and development of operational activities, registration, problem / error reporting,
Location Data: Use of portal-related or location-related Portal functions, audit and control, risk management,
Payment Data: Managing the billing process, accounting, development of post-collaboration processes, business development, collection, in-house evaluation, scoring, profiling, customer relationship management, post-cooperation services, communication, marketing, audit, control, processed managed with payment service providers,
Content: Business development, optimization, customer relationship management, audit, control, development of operational activities, business development, promotion, in-house evaluation, user management, analysis, scoring, profiling, development of post-collaboration processes, collection, after-sales services, communication, measuring the quality of service, developing, complaint management,
Survey Responses: The information requested by the users who respond to the surveys to be organized by the CGE in the Portal, the use of CGE and Portal functions and the real and / or legal persons that the CGE cooperates with in order to perform these functions, direct marketing, statistical analysis, improvement of processes and database creation by third parties and legal entities in which it cooperates within the scope of processing activities;
To perform legal and commercial obligations within the framework of the agreements or activities carried out with third parties or legal entities within the business relationship with the CGE and the obligations arising from legal regulations, and to fulfill the obligations arising from the contracts with the partners / customers / suppliers, protection, commercial and legal evaluation processes, legal and commercial risk analysis, legal compliance process, executing financial affairs, fulfilling legal requirements, fulfilling the decisions of the competent authorities, organizations and authorities, to respond to the demands of the relevant Law and in accordance with the personal data processing requirements and purposes specified in relevant article. Article5 and 6.s
Time of Retaining Personal Data
CGE shall keep the personal data it has obtained for as long as the period necessary to fulfill its obligations under the terms of the membership contract and the obligations arising from the nature of the membership contract.
In addition, in the event of any disputes arising from the membership agreement, the CGE will retain personal data during the statutory limitation periods set out in accordance with the applicable legislation, with the aim of carrying out administrative or judicial proceedings under the dispute.
1.4. Why and to Whom Can Personal Data Transferred
CGE can transfer the personal data of the user, new data derived from using this personal data, or information entered by the positive actions of the users themselves fort he following purposes: to fulfill the membership agreement requirements, to improve the user experience (including personalization), with outsourced service providers, cargo companies, and law enforcement to ensure safety, to detect and prevent fraud, to improve services, to conduct operational evaluation, to correct errors, to verify user identities, to improve system performance, software companies, agencies, consulting companies, printing companies, call centers, complaint management and security will be able to share with third parties and legal entities, including companies, banks, social media channels, and legal institutions, institutions, bodies, administrative and judicial bodies.
Your personal data obtained through cookies placed on your device may be shared with third parties within the scope and objectives specified in this information.
CGE may transfer the personal data to third parties inside home country or abroad in a proportionate manner and limited to the above mentioned categories and purposes.
1.5. Method and Legal Grounds for the Collection of Personal Data
CGE collects your personal data to work more effectively and provide you with the best experience. Your data is collected using the following methods:
Data that you give directly to CGE: It refers to the personal data that the users give to CGE on their own initiative, for the performance of the Service and before or during the use of the Portal. These personal data include all personal data provided by the users to CGE as a result of positive actions. For example, name-surname, contact information, identification information, answers to surveys, demographic data and content information are included in this kind of data.
Data We Obtain When You Use Our Platform: These are the personal data on the usage habits of users received through specific software or technological tools during the service provided by CGE. For example, location data and favorites as well as interests and usage data are included in this kind of data.
CGE can do remarketing listing activities from even non-member users on the site through a cookie in the browser for purposes of enabling its online behavioral advertising and marketing activities based on visited websites, duration of visits, and target completion numbers.
Your personal data collected through these methods may be processed and transferred for the purposes stated in this information within the scope of the personal data processing requirements and puarticles 5 and 6 of the Law No. 6698.
Legal bases for collecting personal data;
- Membership contract, terms of use and performance of the contract based on them, establishment and protection of the right,
- Legal regulations governing electronic commercial activities, finance and tax matters, consumer protection and other issues,
- CGE relies on its legitimate interest in the collection of necessary data to carry out the services, in particular to prevent fraud, in its activities in the Portal.
1.6. Our Measures and Promises on Data Safety
The CGE is committed to safeguarding personal data. Various administrative methods and security technologies are used to ensure the appropriate level of security in order to prevent the unlawful processing of and access to personal data and to maintain personal data.
CGE shall not disclose the personal data it has obtained to anyone else in contravention of this information and the provisions of the country based Law on the Protection of Personal Data and shall not use it for purposes other than those intended for processing. CGE hereby declares that, in the event of sharing personal data with outsourcing service providers and Users in accordance with this information, the said outsourcing suppliers will carry out the necessary warning and supervision activities to comply with the commitments under this Article.
The user undertakes that his / her information subject to this information is complete, correct and up-to-date, and shall immediately update them at https://www.cgeevaluation.com if there is any change in this information. If the User has not provided up-to-date information, CGE shall not have any liability.
1.7. The Rights of the Personal Data Holder Mentioned in relevant laws and regulations; you submit your requests for your rights to CGE through the methods described below, the CGE will finalize the request as soon as possible and free of charge within thirty days at the latest. There will be no charges for the responses fewer than ten pages. For each page above ten pages, Euro 0,3 Euro processing fee will be charged. If the response to the request is given in a recording medium such as a CD or flash memory, the fee charged by CGE shall not exceed the cost of the recording medium.
In this context, personal data owners have the rights:
- to learn whether personal data has been processed,
- to request what personal data has been processed,
- to learn the purpose for the processing of personal data and whether they have been used for the right purpose,
- to know the third parties to whom personal data has been transmitted at home or abroad;
- to request the necessary corrections in case of incomplete or incorrect processing, and to request that the necessary notifications be made to third parties to whom personal data are transferred,
- to request the deletion or destruction of personal data when the reasons that require processing have become obsolete in accordance with therelewant laws.
- to object to the emergence of a result against the interests of the user by reason of analysis of the processed data exclusively through automated systems,
- to demand remedies for damages ensuing from unlawful processing of personal data.
You can refer your request to demand your above mentioned rights in Turkish with the necessary identity authenticating documents to the capacity of the data representative by delivery to CGE’s address at Barbaros Mah. Sümbül Sok. No: 5 K: 9 D: 246 Deluxia Palace, Western Ateşehir / İstanbul, or directly to info@cgeevaluation.com
CGE reserves the right to verify your identity before responding.
Your application needs to contain the following information:
- Your name, surname, and, if in writing then your signature,
- Your national identity number, and if you are a foreigner then your passport number,
- Your place of residence or place of work subject to notifications,
- Your e-mail address, telephone and fax number, subject to notifications,
- Your request,
and the information and documents related to the subject, if any, should be included in the application.