Frequently Asked Questions

Frequently Asked Questions

Discover how our AI-based digital ecosystem creates value for your business. We have compiled the most common questions about platform use and our methodologies for you.

Explore Frequently Asked Questions

General Information
What Is the CGE Evaluation Sustainability Platform?
CGE Evaluation is an AI-based digital ecosystem developed to measure, rate, manage and report the sustainability performance of organizations and their value chains. The platform provides end-to-end services with ESG rating, supply chain management and comprehensive carbon footprint calculation modules. Organizations from all sectors can analyze their current status with objective metrics through the platform and use the independent reports prepared as proof of trust for investors, financial institutions and customers.
What Kind of Benefits Does the Platform Provide to Organizations?
The platform makes sustainability performance visible, clarifies areas for improvement and increases stakeholder trust through independent reporting.
Which Methodology and Standards Are Used in Assessments?
Sector-based metrics and evidence-based assessment methodologies aligned with national and international standards are used.
What Role Does Artificial Intelligence Play in the Assessment Process?
Artificial intelligence serves as a decision-support mechanism in data classification, consistency checks, risk scoring and insight generation steps.
How Are Data Security and Privacy Ensured?
Confidentiality and data integrity are protected through security policies, access control, logging and regulatory-compliant data processing processes.
Do CGE Evaluation Assessment/Rating Reports Have International Validity?
Yes. Reports are prepared in compliance with national and international standards and provide independent assessment outputs that can be shared with different stakeholders.
System Usage
How Can I Determine the Right Product for My Organization?
The appropriate product combination can be determined through a module-based needs analysis in line with your organization’s sector, scale and goals.
How Can I Start Using the Platform?
You can quickly get started on the platform with account creation, corporate definitions and initial data entry steps.
Can I Access Content or Surveys Without Becoming a Member?
Some content may be publicly available; membership is required for assessment surveys and reporting modules.
Technical Support and Contact
Who can I contact if I experience an issue on the platform?
You can reach the support team through in-platform communication channels, email, and corporate contact points.
Do you provide technical support?
Yes. Regular support is provided for usage assistance, technical issue resolution, and onboarding processes.
Payment and Invoicing
What payment methods are available?
Depending on the corporate agreement model, bank transfer and contracted invoicing methods are applied.
Is corporate invoicing available?
Yes, invoicing processes compliant with applicable regulations are carried out for corporate clients.
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